Gjesteanmeldelsen skrevet 2012-05-15 av: ALEXANDER NOVIKOV
Hvordan bestilling ble håndtert: just very good, quick, simple and efficient.
Andre kommentarer om hotellet: I represent a tour operator from Russia. So I can perfectly evaluate the hotel. The problem is that it is run by Indian owner. Everything else comes from this. Lack of service. Rude stuff. Inattention of stuff. The breakfasts are very poor: coffee powder, milk, butter, white american bread, some fruits, fried rice, becon, omlet. That s it. And never anything else. It could be ok for a continental breakfast but it s a resort and you need the variability. But the economy in the hotel knows no limits. For example to gat one omlet you have to wait and stand in the line 15 mins while one person do it with only one pan. Then to get a rice you have to wait another 15 mins or maybe even ask to bring the rice. And if they bring it again then it is only 2 tablespoons of rice in whole tray even if there is a lot of hungry people. And it is the same to the milk, fruits, becon, etc. Trust me, I m very slim person, I eat few, and I have a lot more in my refrigirator then the owner offers for the breakfast in his hotel. One day we decided to have a special BBQ dinner in the hotel on the beach. And in was our mistake again. The indian attitude has made itself felt. The menu on a singboard offered a whole fish for 300 B but actually it was a small piece of a fillet in a plate. (Note: any restaurant on that beach offers a whole fish for this price). Then me friend ordered a BBQ squid for 150 B as the board stated. But he recieved the bill for 250 B. For the question why is the miscalculation the indian waiter said he was sorry and it was a big squid not small one although there was no any difference mentioned in the menu. Please, don t take me as a petty-minded. These are only the details that shows the policy and rude attitude with the whole thing. Another one impudent indian trick was when we asked the owner for the private boat tour around the Phangan island for 2400 B for 4 persons and found 8 people more onboard together with us. We didn t asked for any explanations but we also could see the astonished eyes of other people in the boat who also expected a private tour. The rooms are outdated and the beds are so so hard that it is impossible to have a good sleep. The air conditioner is very old and noisy. Also the room was filled with unplesant strange smell. I can t say anything good about bathroom. It reminds a dark basement with bare concrete walls. Just a modest sink and shower. No tables, no electricity in the bathroom. How they think it is supposed to turn on the fan or electric shaver or electric toothbrush we just don t know. The towels are old, became grey from many years of washing and spiny. The most funnies thing is that the towels are from diverse hotels of the world. With the logotipes like ASIA HOTEL and KURIMA RESORT or smth (I have a picture of it). We believe that they were just bought many many years ago at the indian flea market. The bathroom amenities include only shampoo and bath gel in a very small bottles. It is not enough for two people in the room. Absolutely no understanding of a brend policy. The pool is very dirty, they don t clear it of sand but only added chlorine every evening. We are a group of 4 people who lived there in 3 separate rooms for 3 days would not recommend to stay at this HAVANA RESORT Hotel to any of our tourists. Never. Stay away from this place. There are a lot of other options to stay (hotels or villas) at the beach side. Just take a look for them. If you need some advices you can contact via individualtour @ gmail . com Tour development director The Possibility of an Island tour operatorThe project of Community CheaptripMoscow, Russia [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2012-04-11 av: Simon Ahamer
Hvordan bestilling ble håndtert: Buchung tripadvisor ohne ProblemeAnzahlung und 10 Tage vor Anreise Restzahlung
Andre kommentarer om hotellet: immer wieder, ein Traumstrand und ein sehr schönes Resort im Familienbetrieb.Sehr freundliche Mitarbeiter, leckeres Essen. Einfach alles rundum schön.
Gjesteanmeldelsen skrevet 2012-03-02 av: Thomas Hollen
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: We had a great stay at Havana Beach Club. Very friendly staff, great pool area and restaurant and beautiful location by the beach.
Gjesteanmeldelsen skrevet 2012-02-09 av: Bjorn Petersson
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: Trevligt hotell med bra standard vid den barnvänligare delen av stranden. Dock blev vi först erbjudna två olika rum på entréplan som luktade mögel. Det tredje rummet låg en vån upp och var helt u.a. Vacker strand, bra pool, bra frukost.
Gjesteanmeldelsen skrevet 2011-09-21 av: anja r.-k.
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: We had a wonderful stay. Everything was great, the hotel,pool, room, staff and the location. We would definitly come back.It was easier to get there than expected.
Gjesteanmeldelsen skrevet 2011-08-19 av: Rachel Sarah Fagan
Hvordan bestilling ble håndtert: excellent
Andre kommentarer om hotellet: Wonderful stay in every way made so by the staff, the location, the room, the pool, the beach and the pool. Faultless.
Gjesteanmeldelsen skrevet 2011-08-13 av: steven burgess
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: hotel&location tip top !! getting there a different storey !!!!after being told a pack off lies from every boat company from every pier on samui we arrived at haad rin ! taxi wanted 1500bht to hotel!!man took me on his motorbike to look at a piece of junk he called a car I told him its not for me ! so he told me to walk back to the port where my daughter was waiting with our luggage.ass i was walking back drove passed me and he brushed me with his motorbike !! I didnt know where I was !it was a bit scarrey.he has a moterbike and souvenir shop arround the corner fron the ferry pier long hair in a poney tail and is coverd in tatoos.I live on koh samui and have a pension visa,my girlfriend is thai and her brother is a policeman on samui,they call thailand the land of smiles well the women are but 90% of men are pratts ? If your not going to the party dont go to haad rin.hotel didnt help with transport ! but not there fault ,get the hotel to offer transport shuttle service ! maybe its the road !yours sincerly steven.
Gjesteanmeldelsen skrevet 2011-03-29 av: Anna Lindberg
Hvordan bestilling ble håndtert: Works perfectly every time!
Andre kommentarer om hotellet: Very lovely hotel with nice pool area... breakfast was ok but could be a bit boring after a couples of days because of the lack of choices. The beach is great, very calm and clean water, a minus is no sun chairs on the beach. The hotel owner is a very pleasant guy and the staff is great! Good food in restaurant (thai, western and indian). The ride from the pier to the hotel was a bit bumpy and takes 45 minutes, but well worth it! [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2011-02-24 av: Hilary Srole
Hvordan bestilling ble håndtert: The website should have a more efficient way to check for availability. I might be a little impatient but I would rather not email a hotel to find out it s availability.
Andre kommentarer om hotellet: The resort was beautiful and the staff was great. It was much farther away from the pier than I had expected but the beach was worth it.
Gjesteanmeldelsen skrevet 2011-02-18 av: Ray Strong
Hvordan bestilling ble håndtert: Quick and efficient
Andre kommentarer om hotellet: My wife and i and our 5 year old daughter had a short break at the Havana resort. We found the whole experience to be perfect and all the staff were friendly and helpful.Additional Indian menu also available adding a unique touch. Highly recommended.
Gjesteanmeldelsen skrevet 2011-02-17 av: Andreas Högström
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: Easily our best accommodation during our month in Thailand.Very calm and relaxing location with incredibly tidy and nice rooms.Would easily stay here again if we were to visit the island again!Recommended! [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2010-05-10 av: Janine Swan
Hvordan bestilling ble håndtert: Brilliant & fast response!
Andre kommentarer om hotellet: Havana Resort was a pleasant surprise and everything as it looked on their website. Our rooms were spotless and very spacious. The staff were incredibly friendly and helpful - particularly the lady on reception who was a star! There were only 2 niggles - the aircon could ve worked better and the umbrellas around the pool had quite a few holes in them but on the whole it is a fantastic place to stay.
Gjesteanmeldelsen skrevet 2010-03-07 av: Katrin Skepp
Hvordan bestilling ble håndtert: Always fast and reliable.
Andre kommentarer om hotellet: This was the best place we stayad at during 7 weeks of travelling with three children in thailand. The resort is so lovely, clean and very green. The pool is amazing. We got the best deluxe room 5 m from the pool (G3), the receptionist thought that it would be good for us as we had children. And she was right. The staff is also very nice and helpful. The only drawback was that the restaurant was a little expensive compared to the others on the beach, but the service was on the other hand better and we actually got all food at the same time, which is rare in Thailand. [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2008-09-15 av: Shana Fromkin
Hvordan bestilling ble håndtert: Very fast and efficient. I booked at the last minute and got a response in a matter of hours!
Andre kommentarer om hotellet: I had mixed feelings about this hotel, as I feel that it is really overpriced for what you get. On the positive side, the rooms were well decorated and comfortable. The pool is nice (although there is some construction next door). The room had a safe which allowed you to set your own combination. The room was made up every day.The first room I was in had a strong sewage-like odor coming from the bathroom and I was moved right away to a different room. Other than this incident, the staff were okay but did not go out of their way to be helpful.On the negative side, there was no hot water during my stay. The sauna and jacuzzi were not working and I was told they have not worked for 2 months.The food at the restaurant was absolutely horrible and over priced. I had the worst, most expensive meal of my entire trip at that restaurant. There are many other options for eating on the beach, and if you do stay at this hotel, I would strongly recommend that you do not eat at the restaurant. (Try Dolphin next door for breakfast and lunch and Pinjun Bungalows for a cheap, good dinner.)If you need to go to Thong Sala, the hotel will charge you a ridiculous amount of money to take you unless you can go at the same time as a bunch of other guests, which may not work with your schedule. You can get a taxi from one of the other resorts.While this was not a bad hotel, there were several other options on the beach which are much better value for money than the Havana, which is really overpriced. Thong Nai Pan Yai beach is amazing and I definitely recommend the beach but I would consider other options for accomodation. [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2008-08-25 av: anosheh azarmsa
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: GREAT HOTEL! the staff was super friendly and it was right on the beach. my friends and i would for sure come back and stay there again!!!
Gjesteanmeldelsen skrevet 2008-08-23 av: Louise Kirstine Vestergaard
Hvordan bestilling ble håndtert: Exellent as always
Andre kommentarer om hotellet: Stayed 4 night at this hotel. The room was clean, but had a very bad smell from the bathroom, staff tryed to cower with some incents but it smell very strong and awfull too. No hot water in two days, toilet got out of order and the door to the balcony couldn t lock too - but the staff fixed booth very well. Breakfast was poor. The internet at hotel didn t work either. The beach is quiet and nice, but water was not clear.
Gjesteanmeldelsen skrevet 2008-08-07 av: Tore Hermansen
Hvordan bestilling ble håndtert: No problems.
Andre kommentarer om hotellet: Hotels a couple years old, and the rooms are very nice. Nice pool with sunbeds. Nice beach front, but no sunbeds on the beach. Very good service from the staff and owner. Good restaurant and bar at the beach. We will definitely recomment this hotel.
Gjesteanmeldelsen skrevet 2008-07-24 av: Jackie Tobin
Hvordan bestilling ble håndtert: Booking couldn t have been easier and any queries i had i got a promt response by email.
Andre kommentarer om hotellet: This is the nicest hotel i ever stayed in. So beautiful, great places to eat and drink and close to the full moon party by boat. The service at this hotel was outstanding!! The staff couldn t do enough. There was 7 of us staying and noone had one complaint. I would higly reccomond this hotel.
Gjesteanmeldelsen skrevet 2008-06-05 av: Neil Paterson
Hvordan bestilling ble håndtert: I always use ThailandHoteller.com as it is just so easy.
Andre kommentarer om hotellet: What an excellent hotel!! Only 2 years old and still looks as good as new. The rooms are nice and clean and beautifully presented. The pool area is nice and peaceful and a good size. The bar is right on the beach front and a great place to chill and the beach is lovely and peaceful with safe shallow water. The food at Havana is excellent Western, Thai and Indian and I’m sure if what you want was not on the menu they would do there best to make it for you. The staff are great too nice polite and friendly and if you are lucky to meet the owner Ranja all the better he made every effort to make our stay was as relaxed and enjoyable as he could. I would recommend this hotel to anyone and I will be heading back again next year too. [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2008-01-13 av: Anton & Tracy Dahlmann (Botswana)
Hvordan bestilling ble håndtert: Smooth check-In with coctail drink. No problems as with all resorts booked through ThailandHoteller.com.
Andre kommentarer om hotellet: By far the best hotel we stayed at while visiting Thailand. Beautiful Beach (Preferred this beach to Phuket and Koh Samui). Lovely place to relax with family. Not the place for you if you are looking for wild parties. Great Pool and Facilities. No tea making facilities in rooms. Resort is New and appears this way. Owners of Resort also manage Resort so service is quick, efficient and friendly. Food good (Indian, Thai or Seafood menu), but a little more expensive than other restaurants on same beach. Road to resort is bad (20km from ferry to resort takes about 1hr and costs about Baht500) Recommed use hotel pick-up from ferry. Had a wonderful stay will definately be back but would stay for longer period. [ThailandHoteller.com integr.ERR:escaping]
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