Gjesteanmeldelsen skrevet 2012-02-23 av: Marco Teixeira
Hvordan bestilling ble håndtert:
Andre kommentarer om hotellet: This was the worst 4 days of my life!!! I was over charged, the room was filthy with dirty sheets, and toilet rolls that had not been replenished! Customer service was extremely poor and the guest relations manager was unbelievably condescending on check out that she also over charged us for bath towels and even made us pay for a sheet that she reckoned we had damaged. I am not fussy when it comes to comfort and accommodation but this was a poor excuse for a 4 star hotel and would advise anyone to stay well clear!!!!! For the sake of your holiday! [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2011-10-16 av: Andrew Michael Millar
Hvordan bestilling ble håndtert: Great service. Very fast and easy.
Andre kommentarer om hotellet: Great view from the sea view room! The hotel is on a hill, but no problem as they have continuous shuttles to and from the rooms.
Gjesteanmeldelsen skrevet 2010-08-10 av: Sirirat Bunnag
Hvordan bestilling ble håndtert: Great agent
Andre kommentarer om hotellet: Excellent hotel. Very new and great facility! I like Spa and the pool.The service is great too!
Gjesteanmeldelsen skrevet 2009-04-20 av: Methanee Chaikhajorndet
Hvordan bestilling ble håndtert: fast and cheap..
Andre kommentarer om hotellet: awesome!!!
Gjesteanmeldelsen skrevet 2007-12-07 av: VIGUERIE Christophe
Hvordan bestilling ble håndtert: Efficient and quick.
Andre kommentarer om hotellet: We were in the room 3206, a pool- deluxe room. The view is fantastic and access to the swimming pool quite nice even if to keep your privacy you have to draw the curtains. For the rest, the furniture are old and damaged, do not expect any newspapers (we have been told the Hotel has only a few for VIP, which I suppose we were not) or perfume oil in the bathroom despite the presence of the small elephant for this purpose (we have been told that hotel used to provide oil and candle but they are currently saving money on this). The pool is good but furniture half-broken. Forget the resort restaurants. Access to town (Patong beach) can easily be done by foot. [ThailandHoteller.com integr.ERR:escaping]
Gjesteanmeldelsen skrevet 2007-10-12 av: katarena & Max
Hvordan bestilling ble håndtert: booking service made checking in so easy & quick
Andre kommentarer om hotellet: The gardens & view from the pool areas & our room were beautiful however the rest of the stay here was dissapointing. The rooms were just not clean enough eg; old stains on tired sheets, little holes in pillow cases & used soap in the bathroom, I was finally given a new soap on the day we left. I made mention at the front desk but the standard did not improve. 1/2 hr wait at the pool bar for a couple of drinks (we were the only customers at the time). The limited shuttle service into Patong is too infrequent, it s a decent 30 min walk. Did not meet my expectations :( [ThailandHoteller.com integr.ERR:escaping]
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